Received a letter from me?
Open the free two-numbers checkAI agents. Integrations. Human accountability.
I investigate broken handoffs and build the AI workflows, integrations and checks that move the work forward. One engineer. Clear approval points. Systems your business controls.
A couple of sentences is enough. You do not need a technical brief.
A sign-up form showed success while its server rejected the request. Checking the handoff exposed what the interface did not.
One named builder: David Bentley
Agreed scope and approval
Your accounts and source code
A documented handover
01 / Selected work
Different tasks, the same discipline: understand the business decision, follow the information and make the work checkable.
Recovery · UK wellness brand
Shopify showed thousands of profiles marked for email marketing. Klaviyo could reach about 150. I traced the gap to an account-wide suppression event, then recovered eligible profiles and verified their status server-side.
Discuss a workflow discrepancySupervised AI email workflow
AI supports the commercial thinking, writes the emails and builds campaigns inside Klaviyo through its API. I direct the working sessions. Every send waits for the founder’s approval.
Describe a task for an agentLive tools · Sofema
A Course Finder and Training ROI Calculator built for Sofema Aviation Services and deployed on its own site. Two practical tools, separate from the knowledge system still in development.
Visit Sofema’s tools pageThe diagrams summarise the work; they are not client screenshots. More selected work includes public-source reviews, knowledge systems in development and offline communication research. Explore the work.
02 / What I build
Start with a specific task, not an ambition to automate everything. Make the boundaries clear before handing work to software.
Connect the tools your team already uses. Repair an agreed handoff or build checks around the records that should agree, including a named person to tell when they do not.
Draft from approved sources, prepare a campaign or support enquiry triage. Give the agent a defined job, limited permissions and an explicit human approval point.
Bring decisions, procedures, evidence and approved AI work into a shared record. The next person should be able to see what was decided, why and what happens next.
03 / Ways to start
A known build does not need an audit first. When the problem is unclear, choose an investigation that can actually answer the question.
You know the job
Tell me what should happen, which tools are involved and who makes the decision. We agree a bounded build and how we will check it.
Describe the buildSomething inside is not working
A read-only investigation across the systems we agree. Evidence, a reproduction path and clear limits. Implementation is a separate scope.
Describe the problemBegin without account access
A fixed-scope outside-in analysis of an agreed public part of the business. It establishes what can be checked from outside, not private account settings.
Read the analysis and termsScope and price are agreed in writing before paid work starts. See the published pricing and terms. Already speaking to me on Upwork? Keep our conversation there.
04 / Ownership is part of the design
Where customer data is processed by an AI model, my delivery policy is an open-weight model on private infrastructure in a region you choose. Messaging channels and integrations have separate data paths, agreed for the engagement.
Third-party services, hosting, maintenance and support are identified in the scope.
Founder and engineer.
One person accountable for delivery.
Expert-Vetted on Upwork
The person doing the work
I spent years building marketing funnels before moving deeper into software and AI engineering. I look at how customers move through a business as well as how information moves through its software.
That matters when a technically successful automation can still produce the wrong business result.
A conversation, not a technical brief
Tell me the workflow you want to improve, the tools involved and what should happen next. A couple of sentences is enough.
Describe one workflow david@higherself.aiNo paid consultation is required for an initial fit-check message. Any paid work is scoped and priced in writing before it starts.