Independent systems engineer

I am David Bentley.

I look at the systems a business already runs and build the piece that is missing.

You speak to me. I do the work.

The useful job is not always a tool. It might be course information that is easier to navigate, or an enquiry form that asks the right questions first time.

The training work About AI

Some of my work.

Course information

A way through an existing course range.

For a specialist aviation training provider, I built a Course Finder that narrows the existing course range by role and goal. I also delivered a Training ROI Calculator.

For the same provider, the knowledge hub redesign was in client review as of 16 September 2026.

What I cannot claim

No measured adoption, booking gains, time savings or realised return is claimed.

Read about the training work

Shopify and Klaviyo records

Email-platform recovery.

For a UK wellness brand, I traced an account-wide suppression event dated 4 April 2025. It had gone unnoticed for fifteen months when I investigated it in July 2026.

I recovered and verified 2,151 profiles within the platform.

What that establishesPlatform status, not permission to contact anyone, delivered messages or sales. Sales impact was not measured.

This is my case account, not an independent audit. The underlying private records are not reproduced. It does not establish that another business has the same problem. The fifteen months describes that account before the investigation, not any individual person’s messaging history.

Read the recovery account The free two-numbers check

About AI.

The job does not have to involve AI. For one that does, I would want these questions settled before agreeing a build.

What supports the answer?: Which sources count, and what happens when they disagree or are missing?
Where must a person decide?: Which decisions stay with your team, rather than being passed to the model?
Who checks it and maintains it?: Including wrong answers, changed information and the work of keeping it running.

These are questions for the scope and acceptance checks, not claims that a system will never be wrong.

Where the model runs

For project work that uses AI:

Where a job involves your business data, the AI model is open-weight and runs on a machine you own or in an account you control, not on a model company's servers. You hold the keys, the data stays yours, and you can switch it off at any time.

WhatsApp and email are separate communication services, outside that model-hosting boundary.

That answers the ownership question. It does not, by itself, make an answer correct.

Control and handover questions

What would you like to make easier?

Tell me about one step. A sentence or two is enough. Please leave out passwords, customer records, learner data and account access.

WhatsApp +44 7749 776805 david@higherself.ai

I will reply within one working day with what I would look at first, and whether I think there is a job in it. If there is not, I will say so.

First exchange free. No call required. I will not chase a reply.

Any paid work is agreed in writing before it starts. Scope, price and availability are confirmed first.

If you want a paid first step, there is the £150 outside-in analysis: one agreed question, investigated from public evidence with your authorisation. The report and the invoice arrive together. If it teaches you nothing new, you decide and I cancel the invoice. That applies to this analysis only. The separate £150 System Check has its own terms.

The analysis scope and terms Read the prices and separate scopes